INITIAL CONSULATION

Valentina Teghillo and Graeme Sims

Either if you wish to attend a Tailored Course,

that helps you to solve a particular problem, or to achieve a specific objective,

or if you are not sure or do not know which course (the Educational or the Tailored one) would suits you best,

then this is the first step you have to take.

 

This Initial Consultation is essential to know you, your dog and your goals.

This is the important step that enables us to drive you towards the best choice.

What does the consultation consist of and how is it structured?

 

  1. You fill in an online questionnaire;
     

  2. You send us one or more videos of your dog; 
     

  3. You attend a video meeting with us, where you tell us all about you and your dog: it is about an hour video call at your most convenient time, where we can speak to each other face to face (on the right-hand side of this page you have to indicate your most suitable day and time and we will come back to you to finally fix the meeting);
     

  4. Within a couple of days we present you by email what we think is the best recommendation according to yours and your dog's needs and objectives;
     

  5. The course we offer you can be started or rejected according to your wishes.

Frequently Asked Questions (FAQs)

1) What is the Initial Consultation?

The Initial Consultation is a preliminary collection of information through:

  1. filling an online questionnaire;

  2. sending us one or more video of your dog;

  3. attending a live online meeting with us on the day and at the time that best suit you, where we speak face to face and your provide us more information.

 

Following this consultation, we present you by email what we think is the best made-to-measure recommendation according to yours and your dog's needs and objectives.

The Tailored Course we offer you can then be started or rejected according to your wishes.

2) How much is the Initial Consultation?

The Initial Consultation is £25.00.

3) How long does the Initial Consultation last?

The Initial Consultation has got two parts:

  • filling in the questionnaire and sending us one or more videos, which covers the period from your booking to the online meeing day;

  • meeting us online through Google Meet, which normally takes a hour;

  • getting a response by email in a couple of days maximum.

4) Can I book the Initial Consultation even though I don't live in the U.K.?

Yes, of course you can! We accept people from anywhere in the world as long as it doesn't become too complicated in terms of time zone.

5) What are the available payment methods?

The available payment methods are PayPal and credit cards.

6) Who is the Initial Consultation held by?

The Initial Consultation is held by Graeme Sims and Valentina Teghillo.

7) In what language is the Initial Consultation held?

The Initial Consultation is held either in English or in Italian according to the language you prefer.

8) What are the sales and terms conditions?

Here you can find our sales terms and conditions.

9) I have got a question not mentioned here.

For any other question that we haven't mentioned here, please, speak to us.