Sale terms and conditions

  • We only accept payments via PayPal.

  • When you pay the first instalment you are committed to the overall cost.

  • When you purchase an online course or an online consultation we commit ourselves and our time in learning about you and your dog in order to offer you the specialised training you need. For this reason, anything less than the full term will not repay us for this investment and this is why we cannot refund your payment, nor fully neither partially.

 

 
Privacy Policy

 

By contacting us from the website or purchasing any of our services, we collect the following personal details provided by you: name, surname, telephone number, email address. These data are used exclusively by Graeme Sims School LTD for informational and advertising purposes related to our activity. For any information or to change or remove such data, you need to send an email to graemesimsschool@gmail.com

 

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please send us mail to graemesimsschool@gmail.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Last edit: 10th September 2020

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to send us an email to graemesimsschool@gmail.com

Cookies

Wix uses cookies for important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To identify our registered members (users who registered to our site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure Wix platform is secure and safe to use.

You can learn more about cookies at this link All About Cookies.

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

CONTACT

graemesimsschool@gmail.com

Graeme +44(0)7793055741

Valentina +44(0)7832696263 or through WhatsApp

GRAEME SIMS SCHOOL LTD

Abergavenny,

Monmouthshire, Wales

United Kingdom

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Graeme Sims School Ltd. 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ United Kingdom.